Solutions Engineer

As a Solution Engineer, you will:

• Support the sales team in generating new revenue streams by managing the technical facets of the sales cycle.

• Own the technical implementation post-sale, overseeing it until key usage metrics are successfully met.

• Support customers’ transition from pre-sale to post-sale onboarding and implementation to ensure customers achieve their objectives.

• Develop a deep understanding of the product, its capabilities, and its challenges.

• Communicate customer and product feedback to the product team and the company management.

This is the first time we are introducing this role to our team. This pioneering position offers a unique opportunity for learning and growth. As the first to embark on this journey, you'll have the chance to shape your role and make a significant impact creatively.

What We’re Looking For

• Minimum 3 years experience in solution engineering or similar roles in B2B SaaS, to the US Market (relevant positions include implementation engineer, pre-sales engineer, or professional services roles).

• Located in the US, available in East Coast working hours

• Ability to translate customer needs into actionable product solutions and detailed implementation plans

• Experience in presenting and implementing complex software solutions

• Experience with APIs, integrations, and software customization.

• CRM implementation (HubSpot, Salesforce) experience - an advantage

• Experience working with post-sales persona (Customer success, Revenue Operations)- an advantage.

• Passionate about user experience. Experience in design - an advantage

• Fully remote